Go beyond email and phones with a suite of collaboration tools for any device and any work environment.

All Your Most Impactful Communication Tools in One

Right-size your technology budget and solve collaboration breakdowns by integrating core business communication tools into one centralized solution – Unified Communications.

Unified Communications is an intelligent and scalable way to deliver integrated services including conferencing, email, and voice from one central location.

Select Communications delivers Unified Communications which consists of four components:

  • Network Management
  • Voice and Telephony
  • Conferencing and Collaboration
  • Presence and Messaging

Understanding the business value of combining all modes of communications including telephony, e-mail, instant messaging, presence, and conferencing functions is easy. Unified Communications (UC) transforms the workplace, making it more productive, efficient and effective.

Select Communications offers customized UC services so our customers choose which product mix best suits their needs. We have a global support team to assist with implementation, training and service adoption.

Beginning the UC journey starts with business goals, not technology capabilities. Virtually all business processes can benefit from enhanced communications. Every process touches multiple people, and UC can improve workflow and communications all along the way.

What to Consider When Looking For Unified Communications Solutions

Consider the following benchmark elements of a unified communications suite before making your final decision. With the right list of requirements to inform purchasing, companies can make smarter UC investments and maximize ROI.

Features and Functionality

  • Can your UC solution accommodate screen sharing or web meetings?
  • Does it have an instant messaging feature?
  • Can you add individuals into separate video conferencing rooms?

End-User Experience

  • Does it allow for team/project-based communications (SLACK effect)?
  • Do employees communicate internally with email? How will a new UC solution affect that?
  • Is there robust access from multiple devices?

Overall Cost

  • Are costs itemized by user, project, and client for easy pass-through billing?
  • Are there additional audio conferencing costs?
  • Does it provide toll-free international calling?

Leverage an Expert Opinion

If you have any questions regarding a current or future unified communications project, talk with an expert at Select Communications. With our decades of experience researching, purchasing and installing audio conferencing solutions, we can provide an unbiased perspective on a wide range of vendor options, so you can choose the right solution for your specific requirements.

RingCentral transforms how businesses communicate and collaborate to unleash their full potential. Today over 350,000 organizations choose RingCentral for innovative and secure ways to connect employees, boost workforce productivity, share knowledge, and strengthen customer relationships. Benefits:

  • VoIP business phone service or virtual PBX
  • Unify voice, video, team messaging and collaboration, SMS, conferencing and online meetings, contact center and fax.

When you combine business communications, mobility and the cloud, something wonderful happens: borders disappear, barriers collapse, costs drop and productivity rises. Benefits:

  • Hosted PBX
  • Public, private and hybrid cloud communications
  • Customer experience tools

A SIP (Session Initiation Protocol) trunk connection allows you to make phone calls from your current phone system without needing to buy costly new equipment. Minimal cost and effort – huge impact. Benefits:

  • Keep your PBX: Integrates with many premise-based systems
  • Scalable & Flexible: Solutions for any size organization
  • Reliable: 99.999% uptime
  • Secure Connection: Modern, secure communication protected by NextOS technology

Fuze leverages a resilient cloud infrastructure and QoS-engineered network to deliver you the best enterprise-class IP PBX voice service available. Benefits

  • End-user oriented
  • Localize calling experience for global distribution
  • Capacity management
  • CAPEX spend
  • Platform maintenance
  • Single carrier network

Our solution suite combines not just world-class contact center capabilities, but also workforce optimization, advanced business phone and collaboration services and unified communications. Benefits:

  • Contact Center Analytics
  • Quality Management
  • Workforce Management
  • Agent Console
  • Agent Supervisor Tools
  • CRM Integration

Connect a VoIP phone system to your internet. Connect a cloud phone system to a private MPLS network. Install our feature-rich apps on your employees’ smartphones. Build a small business phone system and talk, chat, fax, text, video conference, and more in all your offices, at home and on-the-go. Benefits:

  • Business customization
  • Contact Center
  • Convenience & Efficiency
  • Mobility
  • Call Recording
  • Collaboration
  • Presence
  • Presence by Location

Select Communications provides the full suite of Office 365 with intergrated telephony, audio conferencing and network services

Select Communications Audio Integration

We offer the complete Office 365 suite with integrated audio conferencing.

Unlimited Online Meetings

Work with co-workers or present to clients with unlimited online meetings, high definition video conferences for up to 250 attendees and desktop sharing – all from a single click from within Outlook.

Save and Share Documents

Save your work to the cloud and securely access and share the latest versions of your documents from virtually anywhere, on any device.

Professional Email and Shared Calendars

Access all your corporate and personal email, contacts and shared calendars in one unified inbox. Everything is secured by Microsoft forefront for anti-virus and anti-spam protection.

Instant Messaging

Find, locate and instantly communicate with colleagues wherever they are.

The New Microsoft Office

  • Work from anywhere with the latest version of your desktop applications installed on up to 5 devices (PC or Mac) per user or streamed from the cloud to any device running Windows 7 or Windows 8.
  • The new Office is touch-friendly and optimized to work on mobile devices, allowing you to work seamlessly with all the Office 365 cloud services on virtually any device.
  • When you sign into Office, your latest documents and settings follow you to any device.

24/7 Support

Global (yet localized) support is available for both end users and administrators.

Comprehensive Service

Get end-to-end, in house, customized services and free end-user training to ensure smooth deployments and migrations for fully hosted or hybrid online/on-premise options. Professional Exchange migration and Active Directory Federation services are available.

Microsoft Skype for Business

  • Presence & Instant Messaging
  • Find the most convenient time to communicate by looking at the availability status of others
  • Chat and share files with all your contacts
  • Create contact groups by company, project or department for easy viewing
  • Send group messages to multiple contacts simultaneously

Audio Conferencing

  • Host conference calls using high quality audio, seamlessly integrated with Skype for Business
  • Conference with up to 300 participants, Our audio quality is dependable and crystal clear
  • Unique hybrid audio capability (IP + PSTN simultaneous audio conferencing) available with Enterprise licenses

Web Conferencing

Share applications during conferences with multiple participants

Share desktop

Pass control between meeting participants

Video Conferencing

Collaborate “face-to-face” using the video conferencing feature

Enterprise Voice

  • All standard and advanced IPBX Telephony features
  • Dial out calls to PSTN direct from your desktop

Skype for Business Integrated Audio Conferencing

  • Call scheduling via Outlook
  • PSTN dial-in and dial-out
  • Mute/unmute
  • Lock/unlock
  • Mixed Skype for Business/Reservationless-Plus recording
  • *0 in-call support
  • End conference

24/7 Global Support

  • Implementation support
  • Skype for Business/audio integration support
  • End user support
  • Administrator support
  • Presale technical assistance and consultations
  • Proactive product updates and alerts

Lync for Webinars

Lync for Webinars is a robust webinar service that integrates with existing Microsoft Skype for business and all versions of Microsoft Lync. Lync for Webinars adds voice services, network recording and webinar features to your existing Lync, or Skype for Business accounts. Host large capacity webinars and utilize robust event registration and reporting tools.

Branded meeting and event landing pages

  • Event promotion- registration, surveys, polling
  • Attendee demographic data capturing
  • Self-administrated- full user management controls
  • Skype and Outlook integration
  • Scales Skype/Lync meetings to thousands of attendee end-points
  • Device and browser agnostic
  • Anonymous meeting attendance
  • Attendee feedback and polling
  • Recording and meeting archiving

Presence & Instant Messaging

  • Find the most convenient time to communicate by looking at the availability status of others
  • Chat and share files with all your contacts
  • Create contact groups by company, project or department for easy viewing
  • Send group messages to multiple contacts simultaneously

Audio Conferencing

  • Host conference calls using high quality audio, seamlessly integrated with Skype for Business
  • Conference with up to 300 participants, Our audio quality is dependable and crystal clear
  • Unique hybrid audio capability (IP + PSTN simultaneous audio conferencing) available with Enterprise licenses

Web Conferencing

Share applications during conferences with multiple participants

Share desktop

Pass control between meeting participants

Video Conferencing

Collaborate “face-to-face” using the video conferencing feature

Enterprise Voice

  • All standard and advanced IPBX Telephony features
  • Dial out calls to PSTN direct from your desktop

Skype for Business Integrated Audio Conferencing

  • Call scheduling via Outlook
  • PSTN dial-in and dial-out
  • Mute/unmute
  • Lock/unlock
  • Mixed Skype for Business/Reservationless-Plus recording
  • *0 in-call support
  • End conference

24/7 Global Support

  • Implementation support
  • Skype for Business/audio integration support
  • End user support
  • Administrator support
  • Presale technical assistance and consultations
  • Proactive product updates and alerts

The Complete Email System for Your Business

Select Communications Hosted Exchange service allows you to communicate more effectively with partners and customers, boost staff productivity and use Microsoft Exchange Server and Microsoft Outlook without the hassle of managing these email platforms yourself. Your employees can share email, calendars and more through Microsoft Outlook on the desktop, their smartphones, and Outlook Web Access on web browsers. All of this can be accomplished without the complexity of an on-premise Exchange server. Our Hosted Exchange service has the flexibility to scale with your business. We can add, archive and remove inboxes and accounts quickly and easily, which is priced per-user, per-month. Get total online control of your mailboxes, public folders, distribution lists, staff settings, mobile devices and much more – 24×7 with the online control panel. Your business will also enjoy the productivity and collaboration benefits of Microsoft Exchange Server without any of the set-up or maintenance frustrations or the expense of managing the application in-house. Your users experience the benefits of industry-leading spam, virus and content filtering. Our technical experts also provide around-the-clock support and are willing to fix any potential issues before they impact your business. Email has been declared as the most critical communications tool for any business. Select Communications understands this and is focused on providing the highest quality and most reliable service possible.

Benefits:

  • Enjoy substantial cost savings without a significant capital outlay
  • Take advantage of a turnkey service with 24×7 technical support
  • Experience the flexibility to adapt to planned or sudden changes to your business
  • Be confident your email will be up and running all the time
  • Relax in the knowledge your email system was built by Microsoft experts
  • Benefit from a customized email setup that will meet the requirements of your business
  • Easily extend your email services to mobile devices
  • Benefit from our integrated back-up and archiving solutions

All of the features exist on the Broadvoice network which eliminates the need for an onsite PBX. This turns any building with internet connectivity into an office. Benefits:

  • Auto-attendant
  • Call recording
  • Broadvoice Unified Communication– communication with no limits
  • Audio conferencing
  • Traditional & virtual fax
  • Toll free numbers
  • Mobile phones
  • Softphones, take your features and rates with you, no matter where you are