Microsoft Skype for Business

Instant Messaging, Presence and Web Conferencing Combined

Skype for Business is a next-generation cloud communications service that connects people in new ways, anytime, from virtually anywhere. Skype for Business provides intuitive communications capabilities across presence, instant messaging, audio/video calling and a rich online meeting experience including PC-audio, video and web conferencing. Transform your interactions with colleagues, customers and partners from today’s hit-and-miss communication to a more collaborative, engaging, and effective experience.

Know Whether Others are Available to Communicate

Skype for Business helps organizations increase individual productivity by adding presence, instant messaging and PC-to-PC audio and video calling to the business IT infrastructure.

Presence and Click-to-Communicate from Microsoft Office Outlook

Skype for Business connects presence and real-time collaboration capabilities with the Microsoft Office Outlook, Office SharePoint and other Office applications, enabling higher productivity by allowing workers to collaborate using the programs they’re already familiar with.

Connect With People and Be More Productive Through a Rich and Immersive Online Meeting Experience

With Skype for Business, users can collaborate, share information and coordinate their efforts in real time, all within the context of an existing workflow. Conduct online presentations to customers and colleagues including audio, video, screen sharing and a virtual whiteboard. Skype for Business supports an integrated conferencing experience, enabling users to join the same conference.

Overview

Microsoft Skype for Business (previously called “Lync”) is a powerful way to instantly communicate with colleagues, prospects and other people around the world. With the click of a button, you can open a text chat, make a voice or video call, or even start an online meeting. Skype for Business makes online communication more collaborative and engaging. And, you can use Skype for Business from nearly any computer or mobile device, or anywhere in the world you have Internet access.

Know when others are available to communicate

Repeatedly attempting to reach each other by phone or email is a common communication problem in today’s business world. Often the problem stems from workers who are physically separated by geography and time zones and who lack visibility into other people’s availability or presence. Presence information is especially important when there is a need for a critical business discussion or a time-sensitive decision has to be made. Skype for Business helps organizations increase individual productivity by adding presence, IM, and PC-to-PC audio and video calling to the business IT infrastructure.

Presence and click-to-communicate from Microsoft Office Outlook

Collaborating with others can be challenging for workers whose jobs require constant use of business productivity applications during the work day. Skype for Business connects presence and real-time collaboration capabilities with the Microsoft Office Outlook messaging and collaboration client. This enables higher productivity by allowing workers to collaborate using the programs they’re already familiar with.

Be more productive through a rich and immersive online meeting experience

Online meetings enable users to connect wherever they are through PC-based audio, video, and web conferencing, both as scheduled meetings and spontaneous, ad hoc collaboration sessions. With Skype for Business, users can collaborate, share information, and coordinate their efforts in real time, all within the context of an existing workflow. Skype for Business supports an integrated conferencing experience, enabling users to join the same conference from the PC or from a phone.

Communicate with other organizations running Skype for Business

The federation feature of Skype for Business establishes trusted relationships between an organization and one or more external organizations. This allows users to see user presence and communicate using IM and PC-based audio and video across organizational boundaries.

Reduce costs

Skype for Business facilitates rich and engaging communications across and outside an organization without expensive business travel or costly phone bills. The Skype for Business service allows organizations to focus IT resources on developing value instead of running IT infrastructure. Microsoft manages the risks and complexity of operational systems.

Features

Key features

Presence & Instant Messaging

  • Find the most convenient time to communicate by looking at the availability status of others
  • Chat and share files with all your contacts
  • Create contact groups by company, project or department for easy viewing
  • Send group messages to multiple contacts simultaneously

Audio Conferencing

  • Host conference calls using high quality audio, seamlessly integrated with Skype for Business
  • Conference with up to 300 participants, Our audio quality is dependable and crystal clear
  • Unique hybrid audio capability (IP + PSTN simultaneous audio conferencing) available with Enterprise licenses

Web Conferencing

  • Share applications during conferences with multiple participants
  • Share desktop
  • Pass control between meeting participants

Video Conferencing

  • Collaborate “face-to-face” using the video conferencing feature

Enterprise Voice

  • All standard and advanced IPBX Telephony features
  • Dial out calls to PSTN direct from your desktop

Audio Conferencing Integration

Skype for Business Integrated Audio Conferencing

On its own, Microsoft Skype for Business can only go so far – to experience the full benefits of your Skype for Business licenses, you need to complete your collaboration package using audio conferencing solutions from Select Communications. These integrated solutions allow your voice services to be truly unified by enabling participants to join via PSTN phone lines and providing enhanced in-call controls.

Skype for Business offers rich features that allow you to interact and share materials with participants, providing the best in collaboration solutions. However, there are times when attendees might be unable to join due to lack of access to the Internet or a PC while traveling, network connectivity issues or firewall restrictions. To extend meeting access, and for high quality audio and enhanced call controls, Select Communications delivers seamless audio integration with Skype for Business. Integrated audio from Select allows participants to dial into Skype for Business meetings via multiple devices using our industry-leading Reservationless Audio conferencing platform. It offers a range of features including:

  • Call scheduling via Outlook
  • PSTN dial-in and dial-out
  • Mute/unmute
  • Lock/unlock
  • Mixed Skype for Business/Reservationless-Plus recording
  • *0 in-call support
  • End conference

Select Communications’ audio conferencing is backed by a team of 1000+ operators around the globe, with localized support available in 25 languages. We offer toll-free numbers 100+ countries and local dial-in numbers for 35+ major cities around the world. Our audio conferencing has a predictable uptime of 99.9%, but should you need support, you can reach an operator in-call by simply dialing *0.

Global Support

24/7 Global Support

Select Coimmunications provides 24/7 technical support in 25 languages to end-users and administrators thanks to our collaborations support team comprised of highly technical, certified agents skilled in the entire suite of Office 365 applications. The collaborations support team maintains a direct connection to Microsoft’s advanced support teams and can assist with:

  • Implementation support
  • Skype for Business/audio integration support
  • End user support
  • Administrator support
  • Presale technical assistance and consultations
  • Proactive product updates and alerts

To get your audio conferencing account set up, give us a call at 855.520.4500

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