The most important step of of learning new collaboration technology? Getting started.

Support Breeds Adoption

The weeks following the implementation of a new conferencing or collaboration solution are critical to its success. Companies that use this initial period to get users comfortable with new technologies, model best practices and encourage adoption seize on a sizable opportunity to reap long-term benefits and ROI of a solution.

Select Communications takes steps to ensure companies get the onboarding support they need to capitalize on their investments. Through dedicated support including in-person tutorials, best-practice templates and 24-hour technical assistance, businesses can expect needs-focused onboarding and adoption support that aligns with core business objectives.

%

of executives report user adoption as the primary challenge of their enterprise technology investment.

-Really Simple Systems

Select Communications Onboarding & Support

Regardless of the size of your organization, you’ll be supported by a team of people every step of the way, from your sales account executive to your dedicated account manager. As part of the on-boarding and support process, you can expect:

  • Your conferencing credentials to be setup and delivered in a timely and accurate manner
  • Your Account Manager to contact you within 24 hours to introduce themselves, answer questions and discuss your needs
  • Personalized, live training sessions combined with informational how-to documents on all of our solutions
  • Assistance in providing customized templates when rolling out new services to your internal team
  • Worldwide technical assistance 24 hours a day, 7 days a week, 365 days a year
  • Access to our Online Billing portal for customers who want to view and/or pay invoices online
  • Access and training to an Admin Portal to add/remove users, update conferencing profiles and run usage reports
  • Your dedicated Account Manager to be responsive and supportive not only during your initial implementation, but throughout your life cycle as a customer

Get Started Today.

Speak with a Select advisor today to discuss your on-boarding requirements.