New Customer On-Boarding & Support

At Select Communications, we care about making sure you feel confident and supported when implementing new communication services across your workforce, which is why we’ve established a customized process for on-boarding our new customers. Regardless of the size of your organization, you’ll be supported by a team of people every step of the way, from your Sales Account Executive to your dedicated Account Manager. As part of the on-boarding and support process, you can expect:

  • Your conferencing credentials to be setup and delivered in a timely and accurate manner
  • Your Account Manager to contact you within 24 hours to introduce themselves, answer questions and discuss your needs
  • Personalized, live training sessions combined with informational how-to documents on all of our solutions
  • Assistance in providing customized templates when rolling out new services to your internal team
  • Worldwide technical assistance 24 hours a day, 7 days a week, 365 days a year
  • Access to our Online Billing portal for customers who want to view and/or pay invoices online
  • Access and training to an Admin Portal to add/remove users, update conferencing profiles and run usage reports
  • Your dedicated Account Manager to be responsive and supportive not only during your initial implementation, but throughout your life cycle as a customer

I have used Arkadin in the past and after finding Select Communications, I will never go back! The customer service is exceptional, the international toll-free options extensive, the pricing is competitive, and the no contract payment plan offers us the option to only pay for what has been used each month.” – Brittani Parks, Executive Assistant, Stillwater Investment Management

We have been very happy with our switch to Select Communications.  We’re receiving the same services at a much lower cost to us, but even more importantly, their customer service is truly personal and unparalleled by any other service I’ve used in the past.” – Michelle Medvin, Executive Assistant, Chicago Children’s Advocacy Center

I am extremely happy with Select Communications, if I have questions, all I do is email or call and I get someone immediately.  With our previous conferencing provider, if I had a question, I would call and get transferred to several people before anyone could help me.  I love the personal service.” – Tammy Jones, Executive Administrator, Steel Dynamics, Inc.

Read more about how much our customers love us by visiting our Customer Testimonial page!

Unified Communications

Select Communications offers the best quality Unified Communications products.


Audio Conferencing

Select Communications offers a wide range of high quality Audio Conferencing services.


Web Conferencing

Choose from all the top rated Web Conferencing products with a large variety of features.


Video Conferencing

Integrated voice, video, mobility, and presence across multiple devices, and applications.