FAQs – General & Billing Information

Here at Select Communications, we want to be at the top of your list for resources! Our FAQ’s provide you with a comprehensive guide to our business communication solutions.

Our Frequently Asked Questions are constantly updated to instantly share the most commonly asked Questions and Answers.

General Questions

Select Communications has developed strategic relationships with the top UC & collaboration providers and integrated our award winning audio conferencing into the platforms. This allows us to match your organization with the best suite that meets your needs. We make sure your company receives the functionality you need in a conferencing service without requiring you to pay for additional features that your organization will never use. With a breadth of experience acquired over the years, Select Communications has become one of the industry’s leading full-service global conferencing service provider. Above all our key differentiators are in strategic partnerships with the best technology and integrator providers (giving customers options that they might not have under one roof), as well as exceptional account management, customer service/support, post sales activities, cost management and working as your trusted advisor
We can set up your account instantly with an online application. As soon as we approve your account you will receive an email with instructions on how to schedule and participate in conference calls or online meetings. We also provide training if needed.
Yes, we offer both toll and toll free audio services in more than 100 countries. In addition most of the online conferencing services that we provide can be used from outside North America.
We have the capability to accommodate up to 10,000 attendees on a conference call.
No, there is no software required to use any of our services. They are on-demand applications, delivered as a service through your web browser.

Billing Answers

The Universal Service Fund was created by the United States Federal Communications Commission in 1997 to meet Congressional universal service goals as mandated by the Telecommunications Act of 1996.
Telecom Cost Recovery is a fee that is mandated by the utilities commission to all telecommunications providers.
You can access your invoices in our Online Bill Portal. You will need to setup your account to view your invoice online. http://www.selectcommunications.com/ebill-portal/
You can pay your bill in our Online Bill Portal. You will need to setup your account to view your invoice online. http://www.selectcommunications.com/ebill-portal/
The registration code is unique per customer and they will need to reach out to billing@selectcommunications.com for the code in order to sign up for Bill Center.
The Taxes and Surcharges contain Universal Service fund (USF) and any state sales taxes if applicable. We only charge state sales tax to customers in MA and SC.

Unified Communications

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Web Conferencing

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Video Conferencing

Integrated voice, video, mobility, and presence across multiple devices, and applications.

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